In the value area, you will need to add the actual SPF record.
THUNDERBIRD EMAIL KEEPS GOING TO JUNK HOW TO
You will need to consult your DNS providers documentation for instructions on how to create a TXT record. To get started, log into your DNS provider and create a TXT record for the root of the domain that you are sending email from. Now that you have a documented list of all the places your email gets sent from, you can start by setting up SPF for your Office 365 environment. Luckily, in 2018 most major providers have great support and documentation for configuring SPF and DKIM. You will need to configure SPF and DKIM for all these services. Obviously, there will be your normal email service, such as Office 365 or Exchange, but it’s important to capture the other 3rd parties that may be sending emails from your domain such as:
THUNDERBIRD EMAIL KEEPS GOING TO JUNK FULL
If the sending email server passes these tests, it is incredibly unlikely that the message will be marked as spam or suspicious.īefore you can get started on configuring these items, you need to make a full list of all the domain names and email servers that your outgoing messages come from. The recipient’s email server analyses the headers of each email message and looks up these DNS records to try and match details of the sending email server against what you have configured. SPF and DKIMīoth the SPK and DKIM technologies require you to add some special records into the DNS zones for the domain names that you are sending email from. These technologies are known as Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM). This post will walk you through configuring the two most effective technologies to ensure that your outgoing email is successfully delivered. However, it is always surprising to learn that these same email administrators have no idea what other systems send email out on behalf of their company’s domain name.
Most email administrators understand that a big proportion of their outgoing emails come from a user’s Outlook or email client and are routed out via Office 365 or their local Exchange email server.
As an email administrator, it is incredibly important that all the systems that your company uses to send emails are correctly configured to use these standards to ensure that your outgoing emails don’t end up in the recipient’s quarantine or spam folder. Unfortunately, sometimes a legitimate email may end up in a spam folder – which is bad news if you’re relying on that email to convey something important to a customer or supplier.Įmail servers, like those managed by Microsoft for Office 365, rely on a range of open standards and technologies to separate the good emails from the spam such as SPF and DKIM. Luckily companies like Microsoft have become experts at filtering the wheat from the chaff when it comes email and we hardly ever notice the barrage of spam thrown against our email servers. Email is so popular that even Spam Email is still a thing, accounting for 14.5 billion messages a day in 2017 – 45% of all email messages. Unauthenticated Email Goes to Spam, so Make Sure Receiving Domains Know Your Traffic is GoodĮmail is still as important as ever, despite the click-bait headlines and numerous communications start-ups claiming that email is dead and will be the future of office communication. Unauthenticated Email Goes to Spam, so Make Sure Receiving Domains Know Your Traffic is Good.
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